All the Details2020-09-16T10:27:44-06:00

All the Details

Ordering online from Melanzana:

Online shopping currently closed.

Shopping in our Leadville store:

Our store is open 1 to 6 pm daily for restricted “No Touch” shopping. Long lines and LIMITED inventory. Line may close before 6.  click to check the traffic lights for in-store stock status!

Shipping:

All packages ship via US Postal Service Priority Mail within the US only. We do not ship to other countries.

Order Total Shipping Rate
$0 – $40 $6.00
$40.01 – $100 $7.50
$100.01 – $200 $8.50
$200.01 + $11.00

Fulfillment Policy

Orders are processed within 2-4 days. If we are experiencing a high volume of orders shipments may be delayed.

Exchanges & Returns:

All items must be in like new condition and unwashed for full credit.

Please use the Return & Exchange form included with your order. If you do not have a Return & Exchange form, not a problem! Please include your name, shipping address, email and phone number with the item. For exchanges, please include your desired style, gender, size and color. Products will be shipped as available. You pay shipping to us, and we will ship to you at no cost.

The original receipt is required for a refund. Store credit will be given in the absence of a receipt.

Our Guarantee:

We guarantee that our construction will outlast our materials. Defective or failed construction will be repaired for free. Defective materials are rare; exchanges or refunds will be assessed on a case by case basis.

Repairs:

Defective or failed construction will be repaired for free. We can also fix normal wear and tear for a reasonable fee. Please contact us for further detail. All items must be clean when returning for repair!

Bulk Orders & Wholesale:

We do not wholesale our products to other retailers.

We are not taking group or bulk orders at this time.

Custom Orders:

Sorry, we do not make items to order and cannot customize colors.

Pro Deals & Sponsorships:

Melanzana is a small manufacturing company. We cannot offer pro deals or sponsorships to the general outdoor industry.

With the countless number of requests for sponsorship and donations, we have chosen to focus our support on events and causes within our local area. Thanks for understanding.