Melanzana RetailShipping: We ship via US Postal Service Priority Mail.
716 Harrison Ave
Leadville, CO 80461
We charge a flat rate for shipping within the US:
|$0 to $40||$4.50|
|$41 to $100||$6.00|
|$101 to $200||$7.50|
For orders to Canada, we will contact you with the actual amount. We do not ship to any other countries, sorry. Express Mail is available at an extra cost, just ask.
Exchanges & Returns: Use the Return & Exchange form that came with your order, or mail the item back with your name, shipping address, and phone number. Returns must be like new and unwashed for full credit. For refunds, a receipt is required. For exchanges, please include your desired style + gender + size + color.
Our Guarantee: We guarantee that our construction will outlast our materials. Defective or failed construction will be repaired for free. Defective materials are rare, these will be judged by us on a case by case basis.
Repairs: Defective or failed construction will be repaired for free. We can also fix up normal wear and tear for a reasonable fee. Please wash any items before returning them for repair!
Pro Deals & Sponsorships: Melanzana is a small company, we cannot offer pro deals or sponsorships to the general outdoor industry. While we generously support countless local events and causes, we do restrict our giving to our immediate local area. Thanks for understanding.
Bulk Orders: We do not wholesale our products to other retailers, sorry.